If you wish to download a specific scene you need to purchase a Buy 1 Scene or Buy 3 Scenes" package. If you want to rent a full movie, you can buy a rental package 7 Days 1 Rental or Lifetime 1 Rental. You can find further information about all the packages we haveon our Join page:
If you purchase a movie or a scene for rental it will appear on your account page in 'View My Rentals' or 'View My Scenes Inventory'.If you forgot your access information, you can simply reset your password here:
If you don't receive a reset email from us, then please check for type-os or your spam folder. It is also possible that you mistyped your email address during the join/signup process. In any case please contact our Support Team via the form that you can fill out by clicking on the question mark in the lower right corner - and we will look into the issue ASAP!Here are a few of the frequent problems that might occur during the procedure:
1. You might be typing your Username or Password incorrectly. Please check if your Caps Lock is on, or other keyboard settings have changed since your last login.
2. Your membership expired. After logging in, you should get a message saying that your membership is expired, but it is possible that the system gives you a Wrong Username or Password response. If you are not sure about the status of your membership, please contact our Support Team!
3. There might be an error in the login procedure that we do not know about. If youreport it on our contact form (you can find it by clicking on the question mark in the lower-right corner) - we will look into it ASAP!
You can easily cancel your membersip via your account page. You can login here:
In case you need any further assistence, please contact us!Please check your account page for information for the amount of minutes you have left. There is a section on the profile labeled "PPM Minutes left and Unlimited Minutes Left", that will give you the exact number of minutes you have left in yourPlan. If you want to buy more you can do so on this page:
Our support team is available to answer any further questions. Visit our Help & Support center to contact them.